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HID PACS North America · Partner channel
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October 2026 issue

Channel news for HID PACS partners

Promotions, product updates, training and events from the newsletter, with the details you need to act on them.

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Your HID account manager can confirm eligibility and pricing. Not sure who that is?

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Promotions

What you can offer customers right now

Top story · Active promotion (July 2026 to TBA)

HID PACS NAM Reader Trade-Up Program

Accelerate upgrades. Reduce migration friction.

Enhanced discounts for replacing legacy HID or non-HID readers with new HID Signo readers, so your customers can modernize for less while improving security and flexibility.

For every two eligible legacy readers replaced, you receive
1 Signo reader at no cost + 1 Signo reader at 20% off
No product return required.
Two legacy HID or non-HID readers equal two new HID Signo readers
Who and what qualifies
  • Partners: existing Gold or Platinum PACS North America channel partners
  • Readers: legacy Prox or iCLASS readers, or any non-HID reader
  • Upgrade to: Signo 20 or Signo 40 standard profile readers
  • Limit: up to 100 Signo readers (50 free, 50 at 20% off)
  • Net new business only: excludes projects already underway or supported by HID
Customer benefits
  • Lower upfront hardware costs
  • Stronger security and encryption
  • Mobile credential readiness
  • Simplified long-term standardization
How to get started
  1. 1Identify an eligible legacy or non-HID reader replacement
  2. 2Submit the project through HID Deal Registration
  3. 3Receive approval. No need to return old readers
Find out how to register
New · QuickStart to Mobile
One form.
HID handles the onboarding.
Uses existing Seos keys M10301 26-bit by default Signo Mobile Ready
Phone showing HID Mobile Access credentials next to an HID Signo reader
New Trade-Up option (October 2, 2026)

QuickStart to Mobile

The simplest path to mobile HID has ever provided.

A faster, more streamlined onboarding experience built into the Signo Trade-Up process. One form, and HID handles the onboarding.

  1. 1Register
    Submit registration through the Trade-Up workflow.
  2. 2HID onboards
    HID uses that information to onboard the end customer.
  3. 3Go mobile
    The customer starts using mobile, just like that.
No extra work for your team or the end customer. There's no separate onboarding step for the integrator or end customer to complete.
Smart defaults, ready now
  • Uses the existing Seos keys in your HID Mobile Ready readers
  • New M10301 credential format (26-bit, suits most systems) assigned by default
Start simple, scale as needed
  • Custom keys and formats available on request
Find out more about QuickStart
Video: modernize the workplace with the HID Mobile Access app, using existing Seos keys
Promotion · Existing Keys

Go mobile today, using the HID mobile-ready readers you already have

The HID Mobile Access app now works with your customer's existing setup. Installed Signo and iCLASS SE readers can use their existing Seos keys, so there's no cost or complexity of replacing or updating readers.

  • No reader replacement, reconfiguration or firmware updates
  • Works with installed Signo and iCLASS SE mobile-ready readers
  • Faster deployments that make buildings future-ready
Start your journey using existing keysWatch the video
Product updates

New in the portfolio

New from Mercury · Available now (October 16, 2026)

Meet the all-new Mercury S4 I/O Modules

Add doors, readers and devices without replacing controllers.

S4 I/O modules extend the trusted Mercury intelligent controller architecture into a resilient, future-ready foundation for access control expansion. Help your customers modernize with more confidence and less risk, and scale securely as technology evolves.

Unmatched cybersecurity
Secure-by-design architecture built for evolving cyber threats and regulatory requirements
More performance, more resilience
Significantly greater processing power, efficiency and system stability
Easier installation
Faster deployments that protect existing infrastructure investments
Open, flexible, future-ready
Built on Mercury's open architecture to integrate seamlessly and scale easily
Learn more about S4 I/O modules Explore the full Mercury controller range
S4 sits alongside the full Mercury family of intelligent controllers and I/O modules, so there's a fit for every project size.
Mercury S4 I/O module circuit board
Technician holding a phone running Linq Mobile to an HID Signo reader

Linq Mobile NEW(October 2026)

One app and login to configure, update and maintain Signo readers and OMNIKEY SE Reader Core modules over BLE and NFC. Reusable virtual config cards speed up setup. On Google Play now, iOS coming soon.

Explore Linq Mobile
Three colleagues reviewing a screen together

HID Converged Credentials (August 2026)

One credential for doors, workstations and apps. Bring physical and logical access together to cut identity-driven risk, with a phased path to migrate. Blog, eBook and briefs ready to share with customers.

Explore converged credentials
HID DESFire EV3 card

MIFARE DESFire EV3 Key Fob (September 2026)

The newest form factor in HID's DESFire EV3 family. Strong anti-spoofing security on a key ring, interoperable with existing DESFire installs. Also available as cards, including Prox and iCLASS migration options.

Explore the DESFire EV3 family
Signo order guide asking the user to select a reader model

Signo reader order guide NEW(September 2026)

An AI-powered assistant that builds a valid Signo part number with you. Ask questions as you go on model, wiring, profile and options, and order the right reader first time.

Try the order guide
Training

Courses on HID Academy

Live, in person Hosted by ADI · 9am to 12pm

Win more deals with mobile credentials

Customers are asking about mobile and competitors are leading with it. This isn't a product deep dive. It's a how-to-sell session that gives reps the talk tracks, objection handling and confidence to position mobile as business value and turn it into real pipeline.

Why mobile mattersRequirements made simplePositioning and objection handlingValue and quoting essentials
Who should attend: account executives, inside sales, sales engineers and anyone customer-facing selling access control.
Upcoming locations
TBD
Plainview, NY
TBD
San Diego, CA
TBD
Alexandria, VA
TBD
Virginia Beach, VA
On demand
Linq Mobile app technical introduction
Setup, reader management and support. Eligible for CEU credits.
Sign up
On demand
HID Amico 3.5" facial recognition
Get certified on contactless facial recognition entry.
Start the course
On demand
Mercury Embedded Application Environment
Run applications directly on Mercury MP controllers without replacing hardware.
Start learning
New service

Dedicated trainers for the NAM channel

We now offer dedicated trainers who build customized training for you and your teams, delivered on-site at your location or remotely. Reach out directly to plan a session.

Sales engineering track · 4 hrsField technician track · 2.5 hrsCEU credits and a digital badgeTake-home Signo 20K reader kit
Register for on-site Mobile Access training
Brian Hughes

Brian Hughes

Technical Trainer, NAM channel

Part of HID's technical training team delivering the new instructor-led Mobile Access training, with tracks for sales engineers and field technicians. Brings hands-on, practical know-how to installers and integrators.

brian.hughes@hidglobal.comLinkedIn
Pete Gagliano

Pete Gagliano

Technical Sales Trainer, NAM channel

An energetic trainer and sales coach with years in sales, sales management and professional development. Pete turns complex technical topics into clear, practical sessions, in person or virtual, with a “no student left behind” approach.

pete.gagliano@hidglobal.comLinkedIn
Events

Meet HID and Mercury

NOV3–5

ISC East 2026

November 3–5, 2026 · Javits Center, New York · Booth 419

Hands-on demos and new product launches across mobile, converged credentials and reader management.

Register for ISC East
HID and Mercury booths at GSX 2026

GSX highlights

On demand · Watch anytime

Amico facial recognition, Mercury S4 I/O modules, mobile access and physical-cyber convergence.

Watch the highlights

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